December 14, 2003
Apple pelted with rotten fruit...
Since I often post stories about how much I enjoy our Apple computers, it's only fair to add that their Customer Support can be as frustrating as that of most computer makers.
Here's a cool story about how a clever protest helped force Apple to change a lousy iPod battery replacement policy....
Posted by John Weidner at December 14, 2003 4:38 PM