Now this is customer service!

Charlene is starting to use a new legal billing program, The Tussman Program. She's really happy so far. Because of the complexity and unfriendliness of her old software, she had an expert coming in to do her billing every month. Now she's just doing it herself.

She sent them a question today...

Hi there: I bought the program and started using it yesterday and everything is mostly going quite well. One thing (I'm sure there's an easy answer to this one but I can't find it in the tutorials): I'm a solo and the only person who will be billing in the program. Can I set it so that every time I open a charge slip it will automatically put me in as the "staff member?"...

And got a quick answer...

From David Tussman: ...No way to specify a default staff member but I will add that feature. Check with me in a few days and I should have it ready...

Very cool.